Glossary

Apple Business Manager

A web-based portal that allows organizations to set up, deploy, and manage corporate-owned Apple devices.

Wireless

The transfer of data between two or more points without a physical connection

WiFi Hotspot

Hardware or software that shares a device's internet connection with other devices by creating a wifi network that they can connect to.

Wandera

A mobile endpoint protection/cloud security platform that allows IT administrators to monitor end user devices for security purposes.

VoIP

Voice over internet protocol is a group of technologies involved in the delivery of voice and multimedia communications over the internet.

Verizon MDM

A platform that combines UEM and broadband hotspot management into a single portal in order to manage app deployment, maintain security policies, and more.

Unlimited data

When added to a cellular plan, unlimited data allows the user to use as much data as they'd like. However, many service providers "throttle" data after a certain threshold, which reduces the speed.

Unified Endpoint Management (UEM)

A set of software tools that provide a single interface for the management, monitoring, and security of all corporate devices on a network. It is a Mobile Device Management solution that also works on Mac, PC, Servers, and sometimes even routers.

Software as a Service (SaaS)

A software licensing and delivery model where software is hosted centrally and licensed to customers on a subscription basis.

Smartphone

A mobile device that is capable of performing many of the functions of a computer, like browsing the internet, sending and receiving emails, playing music, and more.

SIM card

Also known as a subscriber identification module, a SIM card is a chip that stores the data that allows a mobile phone to connect to the provider's network.

Service plan

A paid agreement with a mobile carrier that gives the user access to the provider's cellular and/or data network.

Roaming

Occurs when a mobile device is used outside of the range of its home network by connecting to another available network.

Remote Desktop Support (RDS)

A service that allows IT administrators to access employee devices from afar in order to provide help with troubleshooting and the resolution of technical issues.

Push notification

A message that appears on a mobile device, originating from an application that is not currently open.

Multi-factor authentication

A security feature that prevents users from accessing a device or data until they provide multiple forms of verification, such as a password and a security code, PIN, or fingerprint.

Mosyle

A provider of Apple MDM and security solutions.

Mobility managed services (MMS)

A service that involves the procurement, provisioning, support, and management of smartphones and other mobile devices on behalf of a company.

MobileIron

Recently acquired by Ivanti, MobileIron was a software company that provided EUM and EMM solutions for mobile devices.

Mobile Threat Defense (MTD)

Applications that increase security on corporate mobile devices by monitoring for threats, scanning for suspicious activity, and identifying potential vulnerabilities.

Mobile Hotspot

Software or hardware that allows a user to share the internet connection from one mobile device with others.

Mobile expense management

The tasks involved in overseeing spending on mobile device usage; often involving mobile invoices, device and service plan inventory, carrier contract management, reporting, etc.

Mobile Endpoint Protection (MEP)

Software and processes that allow IT administrators to manage remote users of company mobile devices in order to track web traffic, heighten security, and monitor usage.

Mobile Device Management (MDM)

Mobile Device Management (MDM): Technology, tools, and processes that enable administrators to manage, control, secure, and enforce policies on company mobile devices.

Mobile Application Management (MAM)

Software and services that allow IT administrators to remotely manage mobile apps, including permissions, configurations, and policies related to the apps and the data stored within them.

Mobile application development platform (MADP)

A system or software that gives developers all of the tools they need to create mobile applications, allowing the business to rapidly build, test and deploy mobile apps for smartphones or tablets.

Microsoft Intune

A mobile device management and mobile application management solution that is part of Microsoft Endpoint Manager.

Megabits per second (Mbps)

The speed at which data is transferred. The industry standard for measuring download and upload speeds of internet connections.

JAMF Pro

An application that allows for the configuration and automation of IT tasks on macOS, iOS, iPadOS, and tvOS devices.

Internet of Things (IoT)

Smart devices that are equipped with sensors, software, and other technology that enable them to connect and exchange data with other devices, networks, and systems over the internet. Commonly used to connect household appliances to an admin console.

IBM MaaS360

An enterprise mobility management platform that allows for the management of corporate mobile devices.

Device enrollment program (DEP)

Apple’s old branding for their version of a Zero Touch Enrollment Program, allowing iOS devices to automatically enroll into Systems Manager. This program is now bundled into Apple Business Manager.

Data Plan

A service offered by mobile carriers that provides users with internet connectivity on their device.

Coverage

The geographical area covered by the network of a mobile carrier or internet service provider.

Corporate-owned, business only (COBO)

A device management model where the company purchases mobile devices for its employees and sets them up with all work-related apps, tools, and other essentials. Under this model, devices can only be used for work purposes.

Choose your own device (CYOD)

A device management model that allows employees to choose from pre-selected devices that are owned and managed by the company.

Carrier

A wireless service provider that supplies cellular connectivity (phone and data) to mobile phone users.

Cache

A technology that collects temporary data so that future requests for that data can be accessed faster.

Broadband

A high speed internet connection that is made possible by transporting multiple signals at a wide range of frequencies.

Bring-Your-Own-Device (BYOD)

A device management model that allows employees to use their personal devices for both personal and work purposes.

Bluetooth

Bluetooth is a short-range wireless technology that is used to exchange data between fixed and mobile devices, such as a smartphone and a laptop, portable speaker, wireless headset, etc.

Bandwidth

The maximum rate of data that can be transmitted over an internet connection in a specific period of time.

Bandwidth Throttling

Intentionally limiting the speed of data transfer from carrier to user. Some providers throttle data after a certain amount is used.

Asavie

A mobile endpoint protection solution that gives IT administrators the ability to monitor end-user web traffic, control data usage, and heighten security on mobile devices.

Activation Lock

A security feature available on both Android and iOS devices which prevents malicious actors from resetting or activating a device without login credentials.

5G

The fifth generation of wireless mobile telecommunications technology, capable of data transfer speeds of 1gbps and higher.

4G

The fourth generation of wireless mobile telecommunications technology, capable of data transfer speeds of up to 1gbps.

3G

The third generation of wireless mobile telecommunications technology, capable of data transfer speeds of up to 2 mbps.