Text Messaging Privacy Policy

Last modified: August 1, 2024

This Text Messaging Program Privacy Policy explains how LINQ Services (“Company” or “We”) collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use RingCentral to provide the Messaging Service to you.

SMS Consent

We will never share, trade, or otherwise sell your personal information such as phone numbers and SMS consent to third parties under any circumstances.

Supplement to General Privacy Policy

This Text Messaging Privacy Policy is a supplement to our general Privacy Policy. Any questions regarding the use of your information not answered here may be found at here.

Collection of Information

We collect various information on our behalf from and about you, including information you directly provide when you use our Messaging Service. For example, we collect the phone number you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history with us and any information included in those messages.

We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as court date reminders).

If you participate in a survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.

Use of Information

We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

No Sharing of Information

We will never share, trade, or otherwise sell your personal information such as phone numbers and SMS consent to third parties under any circumstances.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Privacy Policy.

Customer Care

If you are experiencing any problems with the Messaging Service, please email [email protected].