Text Messaging Privacy Policy

Last modified: August 1, 2024

This Text Messaging Program Privacy Policy explains how LINQ Services (“LINQ” or “Company” or “We”) collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use RingCentral to provide the Messaging Service to you.

SMS Consent & Opt-In

Text messaging, also known as SMS, in one of the methods that LINQ uses to communicate with current and prospective clients.  

You may choose to Opt-In by providing your cell phone number to LINQ.  By providing your cell phone number to LINQ, you have provided us with consent to send you text messages in conjunction with the services you have requested.  

If you do opt-in to receive text messages from LINQ, we will use text messaging only to respond to service requests (from current customers) or to respond to direct sales inquiries (from prospective customers).

We do not send unsolicited text messages and we will never share, trade, or otherwise sell your personal information such as phone numbers and SMS consent to third parties under any circumstances.

To Opt Out

If you no longer wish to receive text messages from LINQ, simply reply STOP to any text message to you receive from LINQ.  You will receive a confirmation text but no further messages.  

Messaging Frequency

LINQ will only send you up to five messages per month and only when we deem it helpful and important.

Message & Data Rates May Apply

By agreeing to receive text messages, you acknowledge that standard text messaging rates from your wireless carrier may apply. Any costs related with receiving a text message are the responsibility of the individual receiving the messages.

Supplement to General Privacy Policy

This Text Messaging Privacy Policy is a supplement to our general Privacy Policy. Any questions regarding the use of your information not answered here may be found at here.

Collection of Information

We collect various information on our behalf from and about you, including information you directly provide when you use our Messaging Service. For example, we collect the phone number you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history with us and any information included in those messages.

We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as court date reminders).

If you participate in a survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.

Use of Information

We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

No Sharing of Information

We will never share, trade, or otherwise sell your personal information such as phone numbers and SMS consent to third parties under any circumstances.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Customer Care

If you are experiencing any problems with the Messaging Service, please email [email protected].