Does your IT team spend too much time supporting employees’ mobile devices? Once you’ve procured and provisioned your fleet of mobile devices, you’ll enter the “user support” stage. This involves providing the support and resources that end users need to ensure that...
Acronyms, acronyms! The Mobile Device Management (MDM) world is filled with them. In a previous article, we introduced Zero Touch Enrollment Programs (ZTEPs) to achieve supervision. However, there are several different ZTEPs, and therefore several acronyms that you...
Introduction Let’s be real—every business has a box (or a closet, or a whole storage room) full of old company phones. Whether you’ve upgraded your mobile fleet, downsized your team, or just swapped out devices for newer models, those unused phones are stacking up...
When setting up a new MDM, it is best to first envision the goals that you would like to achieve through its deployment. Objectives can vary by client, but securing devices from theft and managing activation locks from previous employee’s devices (Apple IDs / Google...
Many of our clients who work in construction and other industrial occupations use iPhones or Samsung devices protected with durable cases and screen protectors. But as durable as the cases may be, regular smartphones simply aren’t built tough enough for the...
From setup to security and everything in between, there are a number of enterprise mobility tasks that your company needs to stay on top of to keep your employees mobile and productive. Billing is one of the more complicated tasks, especially when multiple carriers...
Technology gives employees the flexibility to work from almost anywhere, but managing their smartphones, tablets, and other mobile devices can be time-consuming and complicated. For many companies, managing mobile devices is a challenge that leads to gaps and...
We all know that smartphones and other mobile devices make your employees more productive. And their productivity makes your company more competitive. But have you ever really thought about how much time and money those devices are costing you? The costs go beyond...
Companies are often drawn to unlimited data plans because they offer predictable billing and appear easier to manage. There’s just one problem, and it’s a significant one: “Unlimited data” is a misnomer. The reality is in the fine print. Even with unlimited plans,...
