When it comes to managing mobile devices and controlling wireless expenses, businesses have several options. As a leader in the Managed Mobility space, we often get questions about other prominent providers, such as GoExceed. LINQ and GoExceed offer robust solutions tailored to different business needs. This article compares LINQ and GoExceed to help you decide which provider best fits your organization.
Overview
LINQ Services LINQ Services specializes in managed mobility services, offering comprehensive solutions to streamline enterprise mobile management. With an emphasis on personalized customer support, simplified billing, and guaranteed cost savings, LINQ ensures a seamless mobile management experience for businesses of all sizes.
GoExceed GoExceed provides a comprehensive Wireless Expense Management (WEM) system, primarily aimed at large enterprises seeking to optimize their mobile device expenditures without changing their carriers. Known for its advanced integration capabilities, GoExceed focuses on maximizing efficiency and reducing costs.
Strengths
LINQ Services
- Simplified Solutions: LINQ simplifies enterprise mobile management, making it easy for businesses to manage their mobile devices and expenses without the complexity of more extensive systems.
- Adaptability: LINQ supports a broader range of Mobile Device Management (MDM) systems, offering flexibility for diverse business needs and various platforms.
- Customization and Personalization: With a U.S.-based support team, LINQ provides personalized customer service and customized billing options, ensuring tailored solutions for each client.
GoExceed
- Advanced Integrations: Seamless integration with major help desk systems like ServiceNow, enhancing operational efficiency.
- Real-Time Data Monitoring: Utilizes Microsoft Power BI for detailed data analytics, providing real-time insights into mobile expenses.
- Industry Recognition: Noted for innovation and customer satisfaction in wireless expense management.
Weaknesses
LINQ Services
- Integration Depth: While flexible, LINQ may not offer the same depth of out-of-the-box integration with specific platforms like ServiceNow.
- Global Presence: LINQ’s operations are more U.S.-focused, which might be a limitation for businesses with extensive international operations.
GoExceed
- Complex System: The depth and breadth of GoExceed’s features may be overwhelming for smaller enterprises.
- Dependence on U.S. Market: Most operations and services are tailored to the U.S., potentially limiting its appeal in other regions.
Comparison
Integration and Adaptability GoExceed excels in advanced integration, seamlessly connecting with major help desk systems like ServiceNow and Zendesk. This is a significant advantage for large enterprises already using these platforms. However, LINQ’s adaptability and support for a broader range of MDM systems provide greater flexibility for businesses with diverse needs.
Cost Savings and Efficiency Both providers offer significant cost savings. LINQ, however, guarantees savings with straightforward billing and white glove support, which can be particularly appealing to small and medium enterprises looking for cost-effective solutions without the complexity.
Customer Support and Service Personalization LINQ shines in personalized customer service, offering U.S.-based support and customized billing options. This personalized approach ensures that each client receives tailored solutions to meet their specific needs. GoExceed also provides comprehensive customer support but may be more suited for larger enterprises with complex requirements.
Conclusion
LINQ Services and GoExceed both offer valuable managed mobility solutions, but their strengths cater to different business needs. LINQ is ideal for businesses seeking flexibility, personalized service, and cost efficiency, particularly small and medium enterprises. On the other hand, GoExceed is well-suited for large enterprises looking for advanced integration and significant cost savings.
Choosing the right provider depends on your specific needs, platform preferences, and business scale. For a comprehensive, personalized, and cost-effective mobile management solution, LINQ Services stands out as a strong contender.
Ready to simplify your mobile management with LINQ Services? Contact us today to learn how we can help you achieve guaranteed savings and a hassle-free mobile experience.